Hi there 👋,
Once you have signed up, you will need to get your account verified in order gain access to our services & the CryptoSpend card
Please be prepared to share personal information alongside with proof of identity using either a passport or driver license to complete our Know-Your-Customer (KYC) ID verification check 😊
Tap "Verify Now"
Tap "Start Identity Verification"
Type in your Personal Details & Tap "Next"
Confirm your details and Tap Agree & proceed
5. Tap Continue
6. Upload your ID. For example, a photo of your Driver License
7. Upload a photo of the back of your Driver License
8. Check your image & Tap "Upload"
9. If prompted, please enable your camera access on your mobile device
10. You should receive a notification
11. You can check your status within your app's landing page
12. If all goes well, you should receive a notification.
If you didn't receive a notification saying you are verified or you received a rejection, please contact our live chat within the application or website, and one of our support team will be able to guide and assist you with your verification process. 😊
Once you are verified, you are now able to buy & sell crypto, order your CryptoSpend Card and start adding funds to your CryptoSpend wallet using PayID or BSB & Account Number. 🎉
We hope this guide was useful!
If you have any questions, feedback, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our support team is available 24/7.