Hi there 👋,
With the CryptoSpend Card, you'll be able to spend your crypto anywhere that accepts Visa! This includes in-store and online, Australia and overseas. We have prepared a visual guide to show you how you can order your very own CryptoSpend Card.
How to order the CryptoSpend Card
1. Tap on "Cards"
2. Tap "Order Physical Card"
3. Please read over the limits & fees and if you are happy to proceed, tap "Order Physical Card"
4. Ensure you have enough funds in your CS wallet to cover the card fee. You can "Top Up" to deposit funds and you can use the drop down arrow to select the right currency to purchase the card. Once you are ready to pay, tap "Pay"
5. All done! Your card should arrive in the next 2-3 weeks and you can track the delivery progress by looking at the Delivery Status.
Activate Physical Card
When you have received your physical CryptoSpend Card in the mail, tap "Card Arrived?" and follow the prompts to activate your CryptoSpend Card.
This will involve typing in the last 6 digits of the physical card to confirm you've received it.
Order fee
There will be a $14.99 order fee for the physical CryptoSpend Card, which includes access to the digital CryptoSpend Cards through Apple Pay and Google Pay.
Visit this article for more information on the Fees.
Add to Apple Pay or Google Pay
Once your CryptoSpend Card has been activated, you will be able to add it to Apple Pay or Google Pay.
Visit this article for a quick tutorial.
Choose which crypto to spend
You will be able to choose which cryptocurrency you would like to spend.
You will also be able to spend AUD.
Visit this article for a quick tutorial.
Card controls
Freeze Card allows you to halt all spending on your CryptoSpend Card in case you've lost it and want to prevent someone else from misusing it
Report lost or stolen card allows you to immediately notify us if you have lost your physical CryptoSpend Card or believe it has been stolen. In addition to the card being frozen from any further transactions, we will organise a new one to be sent to you.
We hope you found this guide helpful!
If you have any questions, suggestions, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our support team is available everyday 24/7.