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Common Hiccups During Sign Up
Common Hiccups During Sign Up

How to prevent some of the common obstacles you may experience during sign up

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Written by Support
Updated over a week ago

Hi there πŸ‘‹,
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Here's a checklist of items to keep in mind during sign up!


  • Please ensure that your VPN is turned off.

  • Please ensure the CryptoSpend app has internet access.

  • Please ensure all password requirements are met.

  • Please ensure you are using a unique email & mobile number.

  • Any email errors during sign up? Please contact us to get this changed!

  • Any issues with your verification? Please contact us to look into for you!


We hope you found this guide helpful!
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If you have any questions, feedback, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our support team is available 24/7.


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