Hi there 👋,

Here's a checklist of items to keep in mind during sign up!


  • Please ensure that your VPN is turned off.

  • Please ensure the CryptoSpend app has internet access.

  • Please ensure all password requirements are met.

  • Please ensure you are using a unique email & mobile number.

  • Any email errors during sign up? Please contact us to get this changed!

  • Any issues with your verification? Please contact us to look into for you!


We hope you found this guide helpful!

If you have any questions, feedback, or if you run into any issues, then feel free to contact us in the live-chat within the app or website! Our local support team is available everyday, between 7am to 12am.


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